Town World Privacy Policy

Last Updated: 2nd June 2026

1. Introduction

Welcome to Town World. We value your privacy and are committed to protecting any information we collect while operating our Minecraft server, website, Discord community, and related services.

By using Town World, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Minecraft username
Email address (if provided)
Discord username and ID (if applicable)
Support tickets and communications
Payment information provided through third-party payment processors

Information Collected Automatically

When you use Town World, we may automatically collect:

IP address
Connection logs
Login timestamps
Gameplay statistics
Chat logs
Server activity data
Device and browser information when visiting our website

3. How We Use Your Information

We may use collected information to:

Operate and maintain Town World
Process purchases and donations
Provide customer support
Enforce server rules
Prevent fraud, abuse, and unauthorized access
Improve gameplay and server performance
Communicate important updates and announcements
Comply with legal obligations

4. Payment Information

Payments are processed through third-party payment providers.

Town World does not store full credit card or payment details. Payment processors may collect and process your information according to their own privacy policies.

5. Chat Logs and Moderation

Town World may record in-game chat, private messages, reports, and moderation actions.

These records may be used to:

Investigate rule violations
Resolve disputes
Improve server safety
Enforce community standards

Players should not expect complete privacy when communicating through server-provided services.

6. Sharing Information

We do not sell personal information.

We may share information with:

Payment processors
Hosting providers
Security and anti-cheat services
Law enforcement or regulatory authorities when required by law

Information will only be shared when reasonably necessary for operating Town World or complying with legal obligations.

7. Data Retention

We retain information only for as long as necessary to:

Operate the server
Maintain account records
Resolve disputes
Enforce server rules
Meet legal and financial obligations

Data may be deleted when it is no longer required.

8. Data Security

We take reasonable measures to protect stored information from unauthorized access, loss, misuse, or disclosure.

However, no online service can guarantee absolute security.

9. Children's Privacy

Town World is intended for Minecraft players of various ages. If you are under the age required by your local laws to consent to data processing, you should obtain permission from a parent or guardian before using our services.

Parents or guardians who believe a child has provided personal information may contact us to request review or deletion where applicable.

10. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

Access to your data
Correction of inaccurate information
Deletion of certain data
Restriction of processing
Objection to certain uses of data

To exercise these rights, contact Town World support.

11. Third-Party Services

Town World may link to or integrate with third-party services, including:

Discord
Payment processors
Website hosting providers
Analytics services

These services have their own privacy policies, and Town World is not responsible for their practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on our website, store, Discord server, or other official Town World platforms.

Continued use of Town World after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact:

Town World Support
email: [email protected] or open a ticket on discord.gg/townworld